Network resources
For Kami to work properly, we need to access certain network resources. Here's a list of what to unblock:
HTTP and HTTPS access to *.kamihq.com and *.kamiapp.com (for example, www.kamihq.com, web.kamihq.com, web.kamiapp.com kamicors.kamihq.com )
HTTP and HTTPS access to *.kamifiles.com (e.g. t.kamiaccess.com), *.kamiaccess.com, *.kamiaccessfiles.com (e.g. h.kamiaccessfiles.com)
HTTP and HTTPS access to *.kamipdf.com for links to work from emails
HTTPS access to *.statuspage.io for in-app downtime/maintenance notifications
Access to accounts.google.com and accounts.youtube.com to allow logging into Kami through G Suite.
HTTPS access to notabletemporarydownloads.s3.amazonaws.com and notableuploads.s3.amazonaws.com
HTTPS access to www.googleapis.com
Websocket and HTTPS access to wss.kamihq.com for live updates to documents
Email domains
Make sure to add the domains below to your allowlist:
kamipdf.com
kamihq.com
kamiapp.com
kami.app
meetkami.com
m.kamiapp.com
For Google Workspace Admins
Kami requires specific permissions if it is being across a Google workspace. Below is a list of things to check on the Google admin side to make sure that Kami functions properly:
Using Kami with other Browser Extensions and proxy tools
Some browser extensions can potentially block Kami connections, preventing the app from working properly. If possible, we recommend whitelisting Kami via the extension/tool's admin portal or disabling them for the Kami App page.
To disable them when using the app, simply open the Kami App. Click on the extension you want to disable and click on disable or toggle any setting to stop it from working whenever the Kami App is being used.
❗️ If Kami continues to be blocked, you may need to disable the extension/tool entirely.
Below is a list of known extensions/tools that can potentially cause issues when used alongside Kami:
If you need further assistance, don't hesitate to get in touch with us at support@kamiapp.com or book some training with one of our Teacher Success Champions here: https://www.kamiapp.com/training