Kami

Frequently asked questions about the Kami Library

Kami Library FAQs

Self-service receipt access from your own Kami app account

How do I find my Receipt?

Vanessa at Kami

Allana Jiang

Zachary Johnson

Frequently asked questions-solutions and workarounds

Frequently Asked Questions 

Why the "Turn-in" button could be hidden for students, and how to make it appear.

Why Isn't the Turn-In Button Appearing?

A quick guide on how to navigate our new referral program

How to use Kami Rewards

How Do I Change My Password?

Having trouble making annotations and selecting the text on the page?

Why can't I make Annotations?

Why does Kami Keeps Asking Me to Login again?

Frequently asked questions about Kami Rewards referral program.

Kami Rewards (Referral Program) FAQ

Why Kami Is Automatically Opening my Files and How Do I to Change That?

How to Enable and Disable Kami as Default File Viewer

Is Kami Different from Notable PDF?

How to change the user assigned group from "Other" to Student"

I can't add my Kami account to my teacher's license?

How do I Uninstall?

How can I see if Kami's Servers are down?

Why Does Kami Need Google Drive And Chrome Permissions?

This error can occur on some Kami assignments using Kami's Google Classroom integration, we explain the issue and steps to resolve it

How do I fix the "File is no longer attached" error in Google Classroom?

Is it Kami or Kami HQ?

Instructions on how to delete your Kami account or restore a deleted account.

How to delete or restore your Kami account

Where Can I Find Video Tutorials and Demos?

Basic steps for troubleshooting and information you will need to provide the Kami Support team for common issues.

Troubleshooting And Support Information

Aden Cooper

General

Find out more on what this plan has available to you here

What is the Kami Teacher Plan? 🧐

Acceptable Use Policy

Frequently asked questions about using Kami's for remote learning and our free upgrade offer if your school is impacted by COVID-19.

Remote Learning with Free Upgrade FAQ

How to Unsubscribe from Kami Mailing List

Frequently Asked Questions by License Administrators

Kami License Administrator FAQ

Ian Apino

Subscriptions And License Information

Frequently asked questions about the Kami Heroes Program.

Kami Heroes Program FAQ

Frequently asked questions about the Kami Certified Educators Program.

Kami Certified Educators Program FAQ

Alberllie at Kami

Community Channel Information

Steps for accessing Kami through the use of Clever SSO in conjunction with Microsoft Schoology as the learning management system.