Go to Kami
All Collections
Frequently Asked Questions
Frequently Asked Questions
Frequently asked questions-solutions and workarounds
A
+5
28 articles in this collection
Written by
Jordan Thoms,
Aden Cooper,
Alberllie at Kami
and 5 others
Kami Library FAQs
Frequently asked questions about the Kami Library
V
Written by
Vanessa at Kami
Updated over a week ago
How do I find my Receipt?
Self-service receipt access from your own Kami app account
A
Written by
Allana Jiang
Updated over a week ago
General
Why Isn't the Turn-In Button Appearing?
Why the "Turn-in" button could be hidden for students, and how to make it appear.
Written by
Zachary Johnson
Updated over a week ago
How to use Kami Rewards
A quick guide on how to navigate our new referral program
V
Written by
Vanessa at Kami
Updated over a week ago
How Do I Change My Password?
Written by
Aden Cooper
Updated over a week ago
Why can't I make Annotations?
Having trouble making annotations and selecting the text on the page?
Written by
Aden Cooper
Updated over a week ago
Why does Kami Keeps Asking Me to Login again?
Written by
Jordan Thoms
Updated over a week ago
Kami Rewards (Referral Program) FAQ
Frequently asked questions about Kami Rewards referral program.
V
Written by
Vanessa at Kami
Updated over a week ago
How to Enable and Disable Kami as Default File Viewer
Why Kami Is Automatically Opening my Files and How Do I to Change That?
Written by
Aden Cooper
Updated over a week ago
Is Kami Different from Notable PDF?
Written by
Aden Cooper
Updated over a week ago
How do I change a user from ‘Other’ to ‘Student’ in Kami?
How to change the user assigned group from "Other" to Student"
Written by
Zachary Johnson
Updated over a week ago
How do I Uninstall?
Written by
Aden Cooper
Updated over a week ago
How can I see if Kami's Servers are down?
Check to see why Kami is not working
Written by
Aden Cooper
Updated over a week ago
Why Does Kami Need Google Drive And Chrome Permissions?
Learn about Drive and Chrome permissions
Written by
Aden Cooper
Updated over a week ago
How do I fix the "File is no longer attached" error in Google Classroom?
This error can occur on some Kami assignments using Kami's Google Classroom integration, we explain the issue and steps to resolve it
P
Written by
Phil Muller
Updated over a week ago
Is it Kami or Kami HQ?
Written by
Aden Cooper
Updated over a week ago
How to delete or restore your Kami account
Instructions on how to delete your Kami account or restore a deleted account.
Written by
Aden Cooper
Updated over a week ago
Where Can I Find Video Tutorials and Demos?
Written by
Aden Cooper
Updated over a week ago
Troubleshooting And Support Information
Basic steps for troubleshooting and information you will need to provide the Kami Support team for common issues.
Written by
Zachary Johnson
Updated over a week ago
Subscriptions And License Information
What is the Kami Teacher Plan? 🧐
Find out more on what this plan has available to you here
Written by
Aden Cooper
Updated over a week ago
Acceptable Use Policy
Written by
Aden Cooper
Updated over a week ago
Remote Learning with Free Upgrade FAQ
Frequently asked questions about using Kami's for remote learning and our free upgrade offer if your school is impacted by COVID-19.
Written by
Zachary Johnson
Updated over a week ago
How to Unsubscribe from Kami Mailing List
Written by
Aden Cooper
Updated over a week ago
Kami License Administrator FAQ
Frequently Asked Questions by License Administrators
I
Written by
Ian Apino
Updated over a week ago
Community Channel Information
Kami Heroes Program FAQ
Frequently asked questions about the Kami Heroes Program.
V
Written by
Vanessa at Kami
Updated over a week ago
Kami Certified Educators Program FAQ
Frequently asked questions about the Kami Certified Educators Program.
A
Written by
Alberllie at Kami
Updated over a week ago
Account management
Why Kami doesn't integrate with Clever/Classlink.
A breakdown of the reasons why Kami doesn't integrate with Clever and Classlink, and how Kami can still be used with them.
Written by
Zachary Johnson
Updated over a week ago
Kami is Logging me in With my Wrong Google Account
Written by
Aden Cooper
Updated over a week ago