FAQ & More

Kami Keeps Asking Me to Login

Written by Jordan Thoms
Updated this week

Remote Learning FAQ

Frequently asked questions about using Kami for remote learning and getting set-up in the wake of COVID-19 School Shutdowns.

Written by Zachary Johnson
Updated over a week ago

Using Kami for Remote Learning

Use Kami for remote virtualized learning environments. This article shows how to do everything online.

Written by Hengjie Wang
Updated over a week ago

Kami Hacks and Workarounds

An introduction to creative tool use within Kami.

Written by Zachary Johnson
Updated over a week ago

Troubleshooting And Support Information

Basic steps for troubleshooting and information you will need to provide the Support team for common issues.

Written by Zachary Johnson
Updated over a week ago

Changing User From "Other" To "Student"

How to change the user assigned group from "Other" to Student"

Written by Zachary Johnson
Updated over a week ago

How To Annotate Websites Using Kami

Exporting website content to annotate use in Kami

Written by Aden Cooper
Updated over a week ago

How Do I Manage The Users On My Teacher Plan?

Written by Jordan Thoms
Updated over a week ago

Kami Refresher - SY 19/20

Changes and improvements for the coming school year!

Written by Aden Cooper
Updated over a week ago

How Do I Create a Kami Account?

Creating an account for first-time users

Written by Aden Cooper
Updated over a week ago

How to Log in

Get started by logging in to Kami

Written by Aden Cooper
Updated over a week ago

How Do I Change My Password?

Written by Aden Cooper
Updated over a week ago

How to Enable and Disable Kami as Default File Viewer

Why Kami Is Automatically Opening my Files and How Do I to Change That?

Written by Aden Cooper
Updated over a week ago

How can I Share my File?

How can you share your Kami file to other people?

Written by Aden Cooper
Updated over a week ago

I Can't Make Annotations

Having trouble making annotations and selecting the text on the page?

Written by Aden Cooper
Updated over a week ago

How can I see if Kami's Servers are down?

Check to see why Kami is not working

Written by Aden Cooper
Updated over a week ago

What browsers does Kami work with?

Can I use Kami without Chrome?

Written by Aden Cooper
Updated over a week ago

How Do I Open a Document?

Written by Aden Cooper
Updated over a week ago

How To Rotate A Document

Written by Aden Cooper
Updated over a week ago

How Are My Files and Annotations Stored?

Written by Aden Cooper
Updated over a week ago

How Do I Open a Document From Your Google Drive?

How to open documents and set up Kami as a connected app in your Google Drive.

Written by Aden Cooper
Updated over a week ago

Why Does Kami Need Google Drive And Chrome Permissions?

Learn about Drive and Chrome permissions

Written by Aden Cooper
Updated over a week ago

How to Export a File Out of Kami

Step-by-step guide on exporting a file out of Kami to either your computer or Google Drive.

Written by Aden Cooper
Updated over a week ago

Using Kami In Offline Mode

Things to bear in mind while using Kami offline

Written by Aden Cooper
Updated over a week ago

Where Can I Find Video Tutorials and Demos?

Written by Aden Cooper
Updated over a week ago

How Can I Search My Document?

Written by Aden Cooper
Updated over a week ago

How do I use my Coupon Code?

Written by Aden Cooper
Updated over a week ago

How can I Zoom In?

Written by Aden Cooper
Updated over a week ago

Is Kami Different from Notable PDF?

Written by Aden Cooper
Updated over a week ago

Is it Kami or Kami HQ?

Written by Aden Cooper
Updated over a week ago

Kami is Logging me in With my Wrong Google Account

Written by Aden Cooper
Updated over a week ago

How to Unsubscribe from Kami Mailing List

Written by Aden Cooper
Updated over a week ago

Can I Create a Signature Using a Tablet or iPad?

Written by Aden Cooper
Updated over a week ago

How to Switch Between Light and Dark Theme

Written by Aden Cooper
Updated over a week ago

How Do I Delete My Kami Account?

Written by Aden Cooper
Updated over a week ago

How do I Uninstall?

Written by Aden Cooper
Updated over a week ago

What is the Kami Teacher Plan?

Written by Aden Cooper
Updated over a week ago

How do I Find my Receipt?

Self-service receipt feature

Written by Aden Cooper
Updated over a week ago

How to Change from a Monthly Subscription to a Yearly Subscription

Written by Aden Cooper
Updated over a week ago

Acceptable Use Policy

Written by Aden Cooper
Updated over a week ago

How Do I Remove Annotations?

Written by Aden Cooper
Updated over a week ago

Restore Annotations Tool

Learn how to restore or undelete your old annotations.

Written by Cathy Breed
Updated over a week ago

How To Hide Comments

Written by Aden Cooper
Updated over a week ago

How to add a Comment on an Annotated Text?

Written by Aden Cooper
Updated over a week ago