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FAQ & More
FAQ & More
Frequently asked questions along with tips and workarounds
+4
47 articles in this collection
Written by
Jordan Thoms,
Hengjie Wang,
Aden Cooper
and 4 others
Why Isn't the Turn-In Button Appearing
Why the "Turn-in" button could be hidden for students, and how to make it appear.
Written by
Zachary Johnson
Updated over a week ago
Kami Keeps Asking Me to Login
Written by
Jordan Thoms
Updated over a week ago
Kami for iPad
How to use Kami on an iPad.
Written by
Cathy Breed
Updated over a week ago
How to fix the "File is no longer attached" error in Google Classroom?
This error can occur on some Kami assignments using Kami's Google Classroom integration, we explain the issue and steps to resolve it
P
Written by
Phil Muller
Updated over a week ago
Remote Learning with Free Upgrade FAQ
Frequently asked questions about using Kami's for remote learning and our free upgrade offer if your school is impacted by COVID-19.
Written by
Zachary Johnson
Updated over a week ago
Using Kami for Remote Learning
Use Kami for remote virtualized learning environments. This article shows how to do everything online.
Written by
Hengjie Wang
Updated over a week ago
Changing User From "Other" To "Student"
How to change the user assigned group from "Other" to Student"
Written by
Zachary Johnson
Updated over a week ago
How To Annotate Websites Using Kami
Exporting website content to annotate use in Kami
Written by
Aden Cooper
Updated over a week ago
How Do I Manage The Users On My Teacher Plan?
Written by
Jordan Thoms
Updated over a week ago
Kami Hacks and Workarounds
An introduction to creative tool use within Kami.
Written by
Zachary Johnson
Updated over a week ago
General
How Do I Create a Kami Account?
Creating an account for first-time users
Written by
Aden Cooper
Updated over a week ago
How to Log in
Get started by logging in to Kami
Written by
Aden Cooper
Updated over a week ago
How Do I Change My Password?
Written by
Aden Cooper
Updated over a week ago
How to Enable and Disable Kami as Default File Viewer
Why Kami Is Automatically Opening my Files and How Do I to Change That?
Written by
Aden Cooper
Updated over a week ago
How can I Share my File?
How can you share your Kami file to other people?
Written by
Aden Cooper
Updated over a week ago
I Can't Make Annotations
Having trouble making annotations and selecting the text on the page?
Written by
Aden Cooper
Updated over a week ago
How can I see if Kami's Servers are down?
Check to see why Kami is not working
Written by
Aden Cooper
Updated over a week ago
What browsers does Kami work with?
Can I use Kami without Chrome?
Written by
Aden Cooper
Updated over a week ago
How Do I Open a Document?
Written by
Aden Cooper
Updated over a week ago
How To Rotate A Document
Written by
Aden Cooper
Updated over a week ago
How Are My Files and Annotations Stored?
Written by
Aden Cooper
Updated over a week ago
How Do I Open a Document From Your Google Drive?
How to open documents and set up Kami as a connected app in your Google Drive.
Written by
Aden Cooper
Updated over a week ago
Why Does Kami Need Google Drive And Chrome Permissions?
Learn about Drive and Chrome permissions
Written by
Aden Cooper
Updated over a week ago
How to Export a File Out of Kami
Step-by-step guide on exporting a file out of Kami to either your computer or Google Drive.
Written by
Aden Cooper
Updated over a week ago
Using Kami In Offline Mode
Things to bear in mind while using Kami offline
Written by
Aden Cooper
Updated over a week ago
Where Can I Find Video Tutorials and Demos?
Written by
Aden Cooper
Updated over a week ago
How Can I Search My Document?
Written by
Aden Cooper
Updated over a week ago
Troubleshooting And Support Information
Basic steps for troubleshooting and information you will need to provide the Support team for common issues.
Written by
Zachary Johnson
Updated over a week ago
How do I use my Coupon Code?
Written by
Aden Cooper
Updated over a week ago
How can I Zoom In?
Written by
Aden Cooper
Updated over a week ago
Is Kami Different from Notable PDF?
Written by
Aden Cooper
Updated over a week ago
Is it Kami or Kami HQ?
Written by
Aden Cooper
Updated over a week ago
Kami is Logging me in With my Wrong Google Account
Written by
Aden Cooper
Updated over a week ago
How to Unsubscribe from Kami Mailing List
Written by
Aden Cooper
Updated over a week ago
Can I Create a Signature Using a Tablet or iPad?
Written by
Aden Cooper
Updated over a week ago
How to Switch Between Light and Dark Theme
Written by
Aden Cooper
Updated over a week ago
How to delete or restore your Kami account
Instructions on how to delete your Kami account or restore a deleted account.
Written by
Aden Cooper
Updated over a week ago
How do I Uninstall?
Written by
Aden Cooper
Updated over a week ago
Subscriptions And License Information
What is the Kami Teacher Plan?
Written by
Aden Cooper
Updated over a week ago
How do I Find my Receipt?
Self-service receipt feature
Written by
Aden Cooper
Updated over a week ago
How to Change from a Monthly Subscription to a Yearly Subscription
Written by
Aden Cooper
Updated over a week ago
Acceptable Use Policy
Written by
Aden Cooper
Updated over a week ago
Annotation, Content and Edits
How Do I Remove Annotations?
Written by
Aden Cooper
Updated over a week ago
Restore Annotations Tool
Learn how to restore or undelete your old annotations.
Written by
Cathy Breed
Updated over a week ago
How To Hide Comments
Written by
Aden Cooper
Updated over a week ago
How to add a Comment on an Annotated Text?
Written by
Aden Cooper
Updated over a week ago
Information
Kami Certified Educator Program FAQ
Frequently asked questions about the Kami Certified Educator Program.
Written by
Alberllie Samson
Updated over a week ago