FAQ & More

Why Isn't the Turn-In Button Appearing

Why the "Turn-in" button could be hidden for students, and how to make it appear.

Written by Zachary Johnson
Updated over a week ago

Kami Keeps Asking Me to Login

Written by Jordan Thoms
Updated over a week ago

Kami for iPad

How to use Kami on an iPad.

Written by Cathy Breed
Updated over a week ago

How to fix the "File is no longer attached" error in Google Classroom?

This error can occur on some Kami assignments using Kami's Google Classroom integration, we explain the issue and steps to resolve it

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Written by Phil Muller
Updated over a week ago

Remote Learning with Free Upgrade FAQ

Frequently asked questions about using Kami's for remote learning and our free upgrade offer if your school is impacted by COVID-19.

Written by Zachary Johnson
Updated over a week ago

Using Kami for Remote Learning

Use Kami for remote virtualized learning environments. This article shows how to do everything online.

Written by Hengjie Wang
Updated over a week ago

Changing User From "Other" To "Student"

How to change the user assigned group from "Other" to Student"

Written by Zachary Johnson
Updated over a week ago

How To Annotate Websites Using Kami

Exporting website content to annotate use in Kami

Written by Aden Cooper
Updated over a week ago

How Do I Manage The Users On My Teacher Plan?

Written by Jordan Thoms
Updated over a week ago

Kami Hacks and Workarounds

An introduction to creative tool use within Kami.

Written by Zachary Johnson
Updated over a week ago

How Do I Create a Kami Account?

Creating an account for first-time users

Written by Aden Cooper
Updated over a week ago

How to Log in

Get started by logging in to Kami

Written by Aden Cooper
Updated over a week ago

How Do I Change My Password?

Written by Aden Cooper
Updated over a week ago

How to Enable and Disable Kami as Default File Viewer

Why Kami Is Automatically Opening my Files and How Do I to Change That?

Written by Aden Cooper
Updated over a week ago

How can I Share my File?

How can you share your Kami file to other people?

Written by Aden Cooper
Updated over a week ago

I Can't Make Annotations

Having trouble making annotations and selecting the text on the page?

Written by Aden Cooper
Updated over a week ago

How can I see if Kami's Servers are down?

Check to see why Kami is not working

Written by Aden Cooper
Updated over a week ago

What browsers does Kami work with?

Can I use Kami without Chrome?

Written by Aden Cooper
Updated over a week ago

How Do I Open a Document?

Written by Aden Cooper
Updated over a week ago

How To Rotate A Document

Written by Aden Cooper
Updated over a week ago

How Are My Files and Annotations Stored?

Written by Aden Cooper
Updated over a week ago

How Do I Open a Document From Your Google Drive?

How to open documents and set up Kami as a connected app in your Google Drive.

Written by Aden Cooper
Updated over a week ago

Why Does Kami Need Google Drive And Chrome Permissions?

Learn about Drive and Chrome permissions

Written by Aden Cooper
Updated over a week ago

How to Export a File Out of Kami

Step-by-step guide on exporting a file out of Kami to either your computer or Google Drive.

Written by Aden Cooper
Updated over a week ago

Using Kami In Offline Mode

Things to bear in mind while using Kami offline

Written by Aden Cooper
Updated over a week ago

Where Can I Find Video Tutorials and Demos?

Written by Aden Cooper
Updated over a week ago

How Can I Search My Document?

Written by Aden Cooper
Updated over a week ago

Troubleshooting And Support Information

Basic steps for troubleshooting and information you will need to provide the Support team for common issues.

Written by Zachary Johnson
Updated over a week ago

How do I use my Coupon Code?

Written by Aden Cooper
Updated over a week ago

How can I Zoom In?

Written by Aden Cooper
Updated over a week ago

Is Kami Different from Notable PDF?

Written by Aden Cooper
Updated over a week ago

Is it Kami or Kami HQ?

Written by Aden Cooper
Updated over a week ago

Kami is Logging me in With my Wrong Google Account

Written by Aden Cooper
Updated over a week ago

How to Unsubscribe from Kami Mailing List

Written by Aden Cooper
Updated over a week ago

Can I Create a Signature Using a Tablet or iPad?

Written by Aden Cooper
Updated over a week ago

How to Switch Between Light and Dark Theme

Written by Aden Cooper
Updated over a week ago

How to delete or restore your Kami account

Instructions on how to delete your Kami account or restore a deleted account.

Written by Aden Cooper
Updated over a week ago

How do I Uninstall?

Written by Aden Cooper
Updated over a week ago

What is the Kami Teacher Plan?

Written by Aden Cooper
Updated over a week ago

How do I Find my Receipt?

Self-service receipt feature

Written by Aden Cooper
Updated over a week ago

How to Change from a Monthly Subscription to a Yearly Subscription

Written by Aden Cooper
Updated over a week ago

Acceptable Use Policy

Written by Aden Cooper
Updated over a week ago

How Do I Remove Annotations?

Written by Aden Cooper
Updated over a week ago

Restore Annotations Tool

Learn how to restore or undelete your old annotations.

Written by Cathy Breed
Updated over a week ago

How To Hide Comments

Written by Aden Cooper
Updated over a week ago

How to add a Comment on an Annotated Text?

Written by Aden Cooper
Updated over a week ago

Kami Certified Educator Program FAQ

Frequently asked questions about the Kami Certified Educator Program.

Written by Alberllie Samson
Updated over a week ago